System Logs and Diagnostics Information

For diagnosing and resolving system issues, Access Gate offers two primary tools:

  1. Direct access to real-time system logs
  2. The ability to export diagnostic information

Viewing System Logs

Access Gate’s internal logs are accessible via the “Settings > Logs” menu.

Log view from the Access Gate interface

By default, the widget displays only the most recent 5 minutes of events, ensuring you focus on the latest activity while maintaining performance. You can adjust the time range as needed for deeper analysis.

Exporting Diagnostics Information

If the information displayed on screen is not sufficient, or if you need to share details (for example in a support request), use the “Export Diagnostics” button on the page.

This generates a `.zip` file containing detailed logs and additional system information, which is downloaded to your local machine.